Know Your Rights
- plane is delayed
- my baggage is lost
- I'm Stranded
- I need to change or cancel flights
November 2, 2018
Two aviation crashes outside the U.S. made headlines this week. Lion Air crash An almost-new Boeing 737 Max 8 operated by Indonesian low-cost carrier Lion Air crashed shortly after departing from Jakarta International Ai
October 19, 2018
It’s getting late. Your flight is indefinitely delayed or outright canceled. A quick scan of your phone or the airport monitors shows another airline still has a flight out tonight. Confidently, you approach the airline agent
October 5, 2018
As we look back with pride on our successes, and look forward to another year of challenges, we gratefully reflect on the fact that we are an organization financed entirely through the generosity of our members. Again we must ask you, our loyal memb
September 26, 2018
From the department of we told you so, American Airlines joined the fee-raising party last week, hiking bag fees to match Delta, United, JetBlue, Air Canada and WestJet. Was anyone really surprised by the move, started by J
September 21, 2018
It hasn't been a particularly good few weeks for American Airlines (AA). To kick things off, AA was forced to scrap its policy of not allowing passengers a carry-on in its Basic Economy class due to the fact that nearly ever
