CAPBOR ANNOUNCES ITS HOLIDAY AIRLINE PROGRAM “WHO’S NAUGHTY AND NICE WITH THE AIRLINES”Putting the Integrity, Dignity and Wellbeing back in Flying New York, NY – Today Kate Hanni, founder of the Coalition for an Airline Passengers’ Bill of Rights, made the following statement; “We advocate putting the integrity, dignity and wellbeing back in air travel.… Read More


POSITIONS OF COALITION FOR AN AIRLINE PASSENGER BILL OF RIGHTS (CAPBOR) AND AVIATION CONSUMER ACTION PROJECT (ACAP) RE AIRLINE DELAYS AND CUSTOMER SERVICE AT NYC AREA AIRPORTS I. REASONABLE REGULATIONS BY FAA/DOT UNDER EXISTING AUTHORITY CAN SIGNIFICANTLY REDUCE DELAYS IN THE SHORT TERM AT LITTLE OR NO COST. A. FAA/DOT should hold public hearings and… Read More


August 16, 2007 To the Honorable Proper name here U.S. House of Representatives OR U.S. Senate Washington, D.C. Dear Representative or Senator name: I am a member of the Coalition for an Airline Passengers’ Bill of Rights and your loyal constituent. I am cordially inviting you to attend a simulation of the experiences that people… Read More


For Immediate Release: July 10, 2007Kate Hanni: Spokeswoman CAPBOR (707)337-0328 Coalition for Airline Passenger’s Bill of Rights Wants Action not Rhetoric from Members of Congress Coalition Urges Key Members to Keep their Promise to the Flying Public – Give Airline Passengers Legal Rights Napa Valley, CA (July 9. 2007) – The Coalition for Passengers Bill… Read More


You will get an answering machine and instructions for what to do when stranded. We will answer your questions to the best of our ability about other issues. If your baggage is lost, unfortunately the airlines end up selling your bags at http://www.unclaimedbaggage.com/ . You can go there to view your precious items. It this… Read More


PRESS RELEASEFor more information contactPaul Hudson 410-940-8934For Release June 22, 2007 Aviation Consumer Groups Decry False Statistics on Flight Delays: Call for Congressional Investigation and Passage of Passenger Rights Legislation Washington, DC- An unusual public meeting was held on June 20th called by the DOT Bureau of Transportation Statistics (BTS) attended by over 150 airline… Read More


For Immediate Release: Wednesday, June 13th, 9:30 AMContact: Kate Hanni—707-337-0328Paul Hudson – 410-940-8934Passenger Rights Coalition Issues Airline Strandings Report CardThree Airlines Get Failing Grades (American, United, US Air)— Group Announces New Toll Free Number For Passenger Complaints –Washington, DC– Advocates for an airline passenger bill of rights today announced that American, United and US Air… Read More


May 9, 2007 Hon. Mary E. PetersSecretary BY FAX & OVERNIGHT MAILUS Dept. of Transportation 202-366-7202 202-267-5047400 7th Street SWWashington, DC 20590 Hon. Marion BlakeyAdministratorFederal Aviation Administration800 Independence Ave. SWWashington, DC 20591 RE: Airline Passenger Stranding, Extended Involuntary Confinement in Aircraft on the Tarmac, Flight Diversions Dear Secretary Peters and Administrator Blakey: We are writing… Read More