“Treat them like citizens and paying customers – not cattle,” says Hanni.WASHINGTON (May 20) – Days before millions of Americans board aircraft for the Memorial Day holiday, airline passengers’ rights advocates from both Canada and the United States joined forces on Capitol Hill today demanding that both countries impose enforceable limits on how long commercial… Read More

Airlines and TSA Reach Agreement with Airline Consumer Organization Napa, CA. 04/01/2009: Kate Hanni, executive director of FlyersRights.org announced today that the airline consumer rights organization has reached an agreement with the Transportation Security Administration (TSA) and major U.S airlines that allows members of the organization to bypass security lines and airline gates, by driving… Read More

FlyersRights.org (formerly Coalition for an Airline Passengers Bill of Rights) today filed comments on the U.S. Department of Transportation’s Notice of Proposed Rulemaking (NPRM) on “Enhancing Airline Passenger Protections.” Our Comments: http://www.flyersrights.com/FlyersRightsMarch2009NPRMComments2.pdf -Summary of position In short we commented that the U.S. DOT should strengthen and adopt a final regulation on this topic as soon… Read More

Delta Worst For Long Tarmac Delays, Southwest Best In Customer Treatment WASHINGTON (March 11) – Noting 1,232 tarmac delays of 3 hours or more last year, FlyersRights.org today issued its annual “Airline Stranding Report Card.” Get your copy here>> 2008 Airline Stranding Report Card The longest delay, 10+ hours on the tarmac, was on Delta… Read More

For Immediate Release:Contact: Kate Hanni 707-337-0328 for more info. Canada and United States to Consider Airline Passengers Rights on Same Day… March 5th, 2009 Joint US/Canada Teleconference Wednesday: March 4th at 11:30 am EST Who: Kate Hanni Exec. Dir. FlyersRights.org (CAPBOR) will be joined by HON. Woodrow French, Mayor of Newfoundland Canada, HON. Jim Maloway,… Read More

To: Congressman ________________ From: _________________________ Subject: Support of Congressman Mike Thompsons Airline Passengers Bill of Rights HR: 624 with meaningful standards for airline passengers essential needs and the right to deplane after 3 hours on the tarmac. Please agree to co-sponsor this important piece of legislation that will restore the most basic of civil rights,… Read More

Two weeks ago the U.S. Department of Transportation (DOT) released commercial airline performance statistics for the month of October, something they’ve been doing every month for the past 13 years. What was remarkable about this release was that, beginning October 1st and for the first time in history, airlines were required to report tarmac statistics… Read More

New Airline Passengers Rights Bill Takes Flight in 111th CongressSenators Boxer and Snowe Piloting New Law in the SenateNAPA, Calif., Jan. 13 /PRNewswire-USNewswire/ — FlyersRights.org issued the following statement from its spokesperson, Kate Hanni, on news that Senator Barbara Boxer (D-CA) and Senator Olympia Snowe (R-ME) today introduced the Airline Passengers Bill of Rights in… Read More