COMMERCE COMMITTEE INCLUDES BOXER-SNOWE AIRLINE PASSENGERS BILL OF RIGHTS IN FAA REAUTHORIZATIONBill Also Includes Snowe-Boxer Provisions to Strengthen Aviation Safety July 14, 2009 Washington, D.C. – U.S. Senators Olympia Snowe (R-ME) and Barbara Boxer (D-CA) praised the Senate Commerce Committee for including their Airline Passengers Bill of Rights in the Federal Aviation Administration (FAA) Reauthorization… Read More


ForImmediate Release: Contact: Kate Hanni  Phone: (707) 337-0328 Email: kate@flyersrights.org FlyersRights.orgApplauds Senate Commerce Committee for Recognizing Airline Passengers’Rights Napa, CA – 07/14/2009: Today,the Senate Commerce Committee unveiled its version of the FAAReauthorization Act of 2009 which includes important AirlinePassengers’ Bill of Rights provisions.  Among those provisions; Passengers will have the right to return to the… Read More


For Immediate Release: Contact: Kate Hanni Phone: (707) 337-0328Email: kate@flyersrights.org Airline Data on Diversions “Highly Suspicious”Statistics Show Some Airlines Let You Decant in the Terminal, Others May Let You Whither on the Vine Napa, CA – 07/13/2009: Last week, the U.S. Department of Transportation (DOT) released the latest data installment for diverted commercial airline flights… Read More


DOT 98-09 Thursday, July 9, 2009 Contact: Bill Mosley Tel.: (202) 366-4570DOT Fines Delta for Violations of Denied Boarding Compensation Rules The U.S. Department of Transportation (DOT) today assessed a civil penalty against Delta Air Lines for violating federal rules regarding passengers denied boarding (“bumped”) on oversold flights. “Airlines often oversell flights in order to… Read More


United Airlines’ Dangerous Cost-Shifting Scheme Why Consumers Will Pay Substantially More for Air Travel When Travel Agents are Forced to Pay Airline Credit Card Costs Contact: Kate Hanni 707-337-0328Stay Tuned for Public Press Release BACKGROUND United Airlines (UA) has told many travel agents and signaled its competitors that it will introduce on July 20, 2009… Read More


Passengers aboard US Airways Flight #1576 received hotel, taxi and food vouchers thanks to passengers David Anderson and Peter Pimino, who had the presence of mind to use cell phones to call FlyersRights.org at 1-877-FLYERS-6 (1-877- 359-3776). Flight #1576 was beset by mechanical troubles immediately upon boarding. Passengers were initially held on the tarmac for… Read More


June 16, 2009 Itineraries By SUSAN STELLIN The latest government statistics show that the airlines had a 79percent on-time record in April, an improvement over the more typical75 percent rate. What those figures do not reveal, though, is that just two-thirds ofthe flights that take off or land in the United States are counted,making the… Read More


“Closed-DoorMeetings of Washington Special Interests and ‘Voluntary’ Inside FixesWon’t Cut It This Time,” Says Hanni WASHINGTON (June 10) – The nation’s largest consumer grouprepresenting airline passengers today demanded “immediate,comprehensive and enforceable legislation” to protect the 160 millionpassengers of the nation’s regional airlines. The demand came in the wake of shocking revelations at a three-dayNational Transportation… Read More


Napa, CA – June 4, 2009: Delta flight 510 from Turks and Caicos boundfor Atlanta on April 10th, 2009 started out like any other flight forvacationing tourists who had spent a week in the sunny Caribbeanparadise. The passengers, spring breakers, families, and retirees weretired and a little depressed that their vacations were over, but theyhad… Read More