You’ve known for years that airlines love to obfuscate. Now they are really going out of their way to shield easy airfare comparisons, says Inc.com. Especially when it comes to junk fee add ons -you know, the nickel-and-diming that goes into the modern airline fare experience. The airlines love to block consumers from seeing complete airline schedule and… Read More
Flyers hate being packed ever-more tightly like sardines in a tin, but that’s where we are today. In October, American Airlines revealed that it will insert 12 more seats, or two rows, into its economy class on its Boeing 737-800 fleet and an extra nine seats into its Airbus A321s. At the same time, JetBlue said it will… Read More
Happy post-Halloween! Did TSA screen your food and candy? Passengers will be encouraged to place food items in bins for inspection … TSA is rolling out a new Enhanced Property Search, or EAPS, which will require an “increased screening of property, which includes a “thorough inspection of food items being hand-carried.” And, yes, this will include your Thanksgiving… Read More
Last week, more than 200 American Airlines mechanics demonstrated in Times Square along with Transport Workers Union members against the farming out of their jobs. Besides the loss of US jobs, the larger concern is the danger to public safety or national security that arises from the offshoring maintenance work on commercial aircraft fleets. Most passengers don’t know that all… Read More
As we know, airlines love to make it as difficult as possible for passengers to receive money they’re entitled to for flight delays. Last week, the UK Court of Appeals confirmed that passengers of non-EU airlines who miss connecting flights outside EU can claim compensation. On the landmark cases, Gahan v Emirates and Buckley v Emirates, the Court… Read More
\ About three quarters of passengers don’t bother complaining when things go wrong with their flight because they think it’s a waste of time, according to a survey published last month. A research paper published by customer-care company Clarabridge says flyers have little faith in airlines’ complaint procedures. Almost three out of four of the 2,500 people… Read More
October 6, 2017 Major Consumer & Passenger Rights Groups Launch Ad Opposing Air Traffic Privatization Washington D.C., October 6, 2017— Today, leading airline passenger, consumer and rural organizations, including National Consumers League, FlyersRights.org, Consumer Action, the Alliance for Aviation Across America and In The Public Interest launched an ad to set the record… Read More
FlyersRights needs your help! We need to cover our expenses. When FlyersRights was founded a decade ago, it was a small, quasi privately funded organization. Nobody could imagine the dimension and importance to the flying public FlyersRights has achieved these past 10 years, requiring more than a full time commitment. If every reader signed up for… Read More
There is distressing news coming out of Long Beach’s Aircraft Interiors trade show this week. Journalists are reporting that most aircraft seats being showcased are below our minimum standards of 18″ width and 28″ pitch in economy class. Manufacturers “confident” seats will pass certification With the usual hubris, US airlines seem unafraid of a potential US court moratorium on these tight… Read More