A New Airline COVID Scam – Phantom Flights May 17, 2020 | Kendall Creighton The bottom line for many airlines is simple: Do whatever possible to generate revenue and conserve cash now – and worry about the consequences later. We were alerted to this new airline COVID scam involving phantom flights by Tamara Thiessen with Forbes. It appears that some airlines are using customers as “piggy banks” and… Read More
Change of Plan(e)s – Newsletter May 2, 2020 | Kendall Creighton How will airlines build back confidence to get people onboard? The industry will look very different going forward. Masks – It used to be if you flew to Asia you might see passengers wearing masks. That’s because people became more gemaphobic due to SARS that impacted that region. Now, and years into the future, you are… Read More
Open Letter to IATA and ICAO on Coronavirus Health Measures April 23, 2020 | Andrew Appelbaum Read More
After Bailout, Airlines Sitting on Customers’ Billions but Refuse to Give Cash Refunds, According to Senators Markey, Blumenthal, Warren, and Harris April 17, 2020 | Andrew Appelbaum Senators Markey, Blumenthal, Warren, Harris Reveal, After Bailout, Airlines Sitting on Customers’ Billions but Refuse to Give Cash Refunds During Coronavirus Pandemic Excerpted from the Senators’ Release: Friday, April 17, 2020 Lawmakers’ investigation found that most airlines still refuse to offer cash refunds to customers who cancel their tickets during the current public health emergency… Read More
FlyersRights PODCAST: We demand refunds – NO vouchers! April 11, 2020 | Kendall Creighton Callers to FlyersRights’ Hotline are incensed that they’re offered VOUCHERS only instead of REFUNDS for cancelled flights. Nobody wants a voucher! Some airline call-center reps are even telling passengers they’ll get a refund only after their vouchers expire . Wrong! you are entitled to a refund immediately! Why are airlines flat-out lying? We speak with… Read More
Coronavirus and Air Travel – PODCAST March 29, 2020 | Kendall Creighton CLICK HERE TO LISTEN TO OUR PODCAST! https://www.breaker.audio/air-travel-during-coronavirus .… Read More
Airlines Slash Prices, Should You Travel? No March 25, 2020 | Andrew Appelbaum Wall Street Journal’s Scott McCartney on Recent Travel Deals… Read More
Our Statement on Airline Bailout Legislation and Coronavirus Measures March 24, 2020 | Kendall Creighton FlyersRights.org Statement on Airline Bailout Legislation and Coronavirus Measures March 24, 2020 FlyersRights.org has been working to include consumer protections and much needed consumer relief as a condition of any bailout to the airlines. FlyersRights.org proposes airlines become a part of the solution to the Coronavirus pandemic, rather than worsening the problems by not… Read More