One thing we don’t do enough is answer your questions. In this new era of abuse and assault onboard US carriers, you have many questions. Should the Civil Aeronautics Board, which used to regulate airlines, be reintroduced in the US? Several countries have this agency to serve and assist airline passengers. What is driving conflict… Read More

Flyers Rights has released the testimony of Jason Powell,  a high school teacher and passenger, along with several of his students, on the United Airlines flight where a fellow passenger, David Dao, was beaten and dragged off in view of those students; and Nicole Harper, an ER nurse and passenger on a separate United flight, who… Read More

Flyer’s Rights Press Release & Written Testimony 5-17-17   FOR IMMEDIATE RELEASE: May 17, 2017 Contact: Paul Hudson, 800-662-1859, Flyers Rights Releases Testimony from Passengers Involved in Recent Airline Incidents Washington DC, May 16, 2017–Tomorrow, the House Transportation & Infrastructure Committee will be holding a hearing titled “The Need to Reform FAA and Air Traffic… Read More

It’s hard to imagine any other service industry being run like the airline business, but then there is no other business like the airline business. Following the recent passenger abuse incidents, FlyersRights presented a list of “essential air travel reforms” to the U.S. Congress and Department of Transportation last Thursday. Paul Hudson, President and longtime Public… Read More

The Not So Silent Treatment   May 10, 2017   Another week, another airline outrage. The Monday night melee has been a long time coming. No-frills Spirit was already infamous for its cancellations and delays, even before its labor dispute with pilots. It was inevitable that frustrated customers would act out.   Spirit had the… Read More

Telling It Like It Isn’t May 3, 2017   Click for full C-SPAN video United Airlines CEO Oscar Munoz testifies Tuesday before the House Transportation Committee on Capitol Hill. He was among several executives from many airlines who appeared at the hearing Billed as an information gathering hearing on what can be done to protect… Read More

Fuel To The Fire April  26, 2017   For the past few weeks, FlyersRights has been hounded by the media for comments on Bumpgate, Leggingsgate, Strollergate and Delta’s recent weather meltdown. It’s as if normal customer service rules don’t apply to the airlines. The industry seems immune to normal corporate pressures that influence any other customer service business. This is… Read More

Website    News     Legislation    Help! I’m Stranded     Media    Contact Plane Of Thrones April  20, 2017 Last week, United managed fuse oligarchy, police state, profits and the erosion of passenger rights in one fell swoop – and provoking  a firestorm of opposition when a passenger was dragged off a flight. A real-life Game of Thrones Where the customer is… Read More

Website    News     Legislation    Help! I’m Stranded     Media    Contact No Seat For You! April  12, 2017 (Here is FlyersRights’ letter to Blane Workie, Assistant General Counsel for Aviation Enforcement and Proceedings at the U.S. Department of Transportation:) A passenger rights crisis has finally boiled over with the viral video of a doctor being violently and dragged, bleeding… Read More

Trading Spaces   FlyersRights checks out the largest trade fair for aircraft interiors, and reports on the fools of the trade.   April  7, 2017   FlyersRights was at the Aircraft Interiors Expo 2017 in Hamburg this week, taking a look at the latest interiors of aviation. The products at the trade show were all about boosting airline… Read More