FlyersRights.org on July 12, 2019 filed its opening brief against the Department of Transportation (DOT) in federal litigation over its failure to ensure that airlines accurately inform passengers of their rights to delay compensation in international travel. Due to DOT’s inaction, few passengers know that the Montreal Convention of 1999 (ratified by the US in… Read More


Boeing has gone all out to say it is updating software and the 737 MAXes will be back up in a few weeks. No problems anymore! But will people still refuse to board? No one wants to talk about that. What passengers now want to know is how to avoid that bad plane. Everyone who has watched… Read More


Immediate Grounding of Boeing 737 MAX 8 Aircraft called for by Airline Passenger Group, Charges FAA ‘Wait and See’ Attitude Risks Lives For more information, contact Paul Hudson, President, FlyersRights.org at 800-662-1859 or paul@flyersrights.org. Paul Hudson has been a member of FAA’s Aviation Rulemaking Advisory Committee (ARAC) since 1993. Washington, DC-March 11, 2019- FlyersRights.org has… Read More


Remember the good old days, when frequent flyer programs were easy to decipher and actually rewarding?   Travelers earned mileage based on distance traveled. Airlines rounded mileage up to 500 for short flights, free tickets were easier to accrue, miles never expired, and award travel was basically free, requiring little more than a Saturday night… Read More


We get plenty of questions, but one we recently received deserves a wider audience: What things are most likely to trip up a passenger in a contract of carriage? All airline contracts of carriage are contracts of adhesion, involving no bargaining power by the consumer. Read more about adhesion here. You agree to the airline’s… Read More


It’s getting late. Your flight is indefinitely delayed or outright canceled. A quick scan of your phone or the airport monitors shows another airline still has a flight out tonight. Confidently, you approach the airline agent … Sound familiar? Let’s take a step back and examine the responsibility of airlines when it comes to delays… Read More


From the department of we told you so, American Airlines joined the fee-raising party last week, hiking bag fees to match Delta, United, JetBlue, Air Canada and WestJet. Was anyone really surprised by the move, started by JetBlue in late August and matched by the other carriers within a month? Aren’t airlines supposed to compete against each… Read More