FOR IMMEDIATE RELEASE: September 12, 2018 National Consumers League; John Breyault: (202) 207-2819 Alliance for Aviation Across America; Devin Osting: (202) 223-9523 Consumer Action; Linda Sherry: 202-544-3088 FlyersRights.Org; Paul Hudson: 410-940-8934 In The Public Interest; Donald Cohen: 202-429-5091 European air traffic control providers are plagued by massive delays and cancellations⦁ According to a recent AP article,… Read More


Is air travel still safe? Within one week, 60 Minutes ran an investigative report on Allegiant Air’s safety record. And Southwest Airlines blew an engine at 30,000 feet, killing one passenger. Throw in years of Boeing 787 engine troubles– which have affected Norwegian Air Shuttle, Air India and others – and a lot of questions are raised: Is the no-fault, no-fine… Read More


Not only is 29-inch pitch becoming the new normal in economy cabins, seat makers are now claiming they can make a 27-inch pitch feel as “comfortable” as a 29-inch one. See where this is going? This week, seat manufacturers showboated their latest in sardine accommodations at the Aircraft Interiors Expo. And, running circles around the rest was a… Read More


Two recent spectacles conjure up the robber-baron era, when corporations ruled the country. Last week at an International Aviation Club luncheon in Washington, D.C., the US Department of Transportation (DOT) undersecretary for policy, Derek Kan, said that the government is keen on just staying out of the way of the aviation industry and letting the market play… Read More


After last week’s announcement that WOW Air will “pause” its Miami service, it got us worrying about a few things – the first being a spike in airfares to and from MIA. Secondly, if WOW can’t make South Florida work as a low-cost leisure destination from Europe, then what route can they make work? The… Read More


This may not seem like news, as passengers have been sleeping in airports for a long time due to delays and mechanical problems. But a recent American Airlines flight which was delayed 15 hours at Miami International Airport and stranded Allegiant passengers at Des Moines International Airport have shined new light on the issue. The AA flight was en route to… Read More


You Can’t Take it With You Everyone who has flown on a plane is familiar with the safety videos that are played before takeoff. It appears, though, that during emergencies, passengers are ignoring the message when it comes to leaving your carry-on luggage behind. In an article this week in Bloomberg, Adam Levin and Mary Schlangenstein… Read More


Sardine seating may not be the biggest concern with the design of American Airlines new 737-MAX aircraft (perhaps it should be called the 737-MIN?). It may be its mini-bathrooms. Even flight attendants are complaining about the cramped lavatories, which are designed for long-range, low-cost operation. Airline personnel reportedly told CEO Doug Parker that the sinks in the restrooms are… Read More


Christmas came early for the airlines. Last week, the Department of Transportation (DOT) abolished an Obama-era proposal that required carriers to disclose baggage fees. The reversal is a gift for the airlines’ bottom line and a slap in the face for flyers who deserve transparency when buying a ticket. Soon, when you buy through a third-party site… Read More


We have the perfect slogan that tops off this ‘annus horribilis’ year for flyers: Passengers want to be badly treated.  This is courtesy of the CEO of the International Air Transport Association (IATA) who went on to say that people “don’t want to pay for comfort on-board.” FlyersRights.org’s president, Paul Hudson replied, “Wow. It’s now on the record that the airline… Read More