It’s getting late. Your flight is indefinitely delayed or outright canceled. A quick scan of your phone or the airport monitors shows another airline still has a flight out tonight. Confidently, you approach the airline agent … Sound familiar? Let’s take a step back and examine the responsibility of airlines when it comes to delays… Read More


From the department of we told you so, American Airlines joined the fee-raising party last week, hiking bag fees to match Delta, United, JetBlue, Air Canada and WestJet. Was anyone really surprised by the move, started by JetBlue in late August and matched by the other carriers within a month? Aren’t airlines supposed to compete against each… Read More


It hasn’t been a particularly good few weeks for American Airlines (AA). To kick things off, AA was forced to scrap its policy of not allowing passengers a carry-on in its Basic Economy class due to the fact that nearly every other airline did. We suspect AA secretly lamented other airlines not jumping on the-lower-the-bar-another-notch-bandwagon. But that’s something… Read More


This Mad Magazine cartoon from a few years ago was as relevant then as it is now. In fact, as we pointed out last week, airlines seem ever intent on increasing existing fees and exploring new ways to make money off things that were once included in the ticket price. Take for instance airline seating.… Read More


FOR IMMEDIATE RELEASE: September 12, 2018 National Consumers League; John Breyault: (202) 207-2819 Alliance for Aviation Across America; Devin Osting: (202) 223-9523 Consumer Action; Linda Sherry: 202-544-3088 FlyersRights.Org; Paul Hudson: 410-940-8934 In The Public Interest; Donald Cohen: 202-429-5091 European air traffic control providers are plagued by massive delays and cancellations⦁ According to a recent AP article,… Read More


Is air travel still safe? Within one week, 60 Minutes ran an investigative report on Allegiant Air’s safety record. And Southwest Airlines blew an engine at 30,000 feet, killing one passenger. Throw in years of Boeing 787 engine troubles– which have affected Norwegian Air Shuttle, Air India and others – and a lot of questions are raised: Is the no-fault, no-fine… Read More


Not only is 29-inch pitch becoming the new normal in economy cabins, seat makers are now claiming they can make a 27-inch pitch feel as “comfortable” as a 29-inch one. See where this is going? This week, seat manufacturers showboated their latest in sardine accommodations at the Aircraft Interiors Expo. And, running circles around the rest was a… Read More


Two recent spectacles conjure up the robber-baron era, when corporations ruled the country. Last week at an International Aviation Club luncheon in Washington, D.C., the US Department of Transportation (DOT) undersecretary for policy, Derek Kan, said that the government is keen on just staying out of the way of the aviation industry and letting the market play… Read More


After last week’s announcement that WOW Air will “pause” its Miami service, it got us worrying about a few things – the first being a spike in airfares to and from MIA. Secondly, if WOW can’t make South Florida work as a low-cost leisure destination from Europe, then what route can they make work? The… Read More


This may not seem like news, as passengers have been sleeping in airports for a long time due to delays and mechanical problems. But a recent American Airlines flight which was delayed 15 hours at Miami International Airport and stranded Allegiant passengers at Des Moines International Airport have shined new light on the issue. The AA flight was en route to… Read More