- FOR IMMEDIATE RELEASE
FLYERSRIGHTS CHALLENGES DOT’S DECISION TO TURN A BLIND EYE TO DECEPTIVE, INADEQUATE AIRLINE NOTICES
– FlyersRights.org Alleges Airlines Are Not Informing Passengers of their Flight Delay Compensation Rights as Required by the Montreal Convention
For more information, contact, Paul Hudson, President of FlyersRights.org, 800-662-1859, firstname.lastname@example.org
Washington, DC – October 7, 2019
FlyersRights.org, the largest airline passenger organization, filed the reply brief in its Flight Delay Compensation Notice lawsuit in the D.C. Circuit Court of Appeals. (CADC 19-1071).
The Montreal Convention, a treaty governing international air travel, guarantees passenger compensation on a quasi-no fault basis for events such as flight delays, death, injury, and baggage damage. According to the treaty, the airlines must provide adequate notice that passengers may be entitled to compensation for flight delays.
In dismissing FlyersRights.org’s rulemaking petition, the DOT concluded, without evidence, that passengers are adequately informed of their Montreal Convention rights and that it did not need to marshal its authority to protect passengers by prohibiting unfair or deceptive practices.
Paul Hudson, President of FlyersRights.org, explained “The airlines only inform you that compensation may be limited, without actually explaining what type of compensation they are talking about. The airlines bury the information in dense legalese in lengthy contracts of carriage, and as a result, passengers do not know that they have rights to compensation for flight delays. “
FlyersRights.org, established in 2007, is the largest airline passenger organization. It publishes a bi-weekly newsletter, operates a free hotline for airline passengers 877- FLYERS6, advocates for passenger rights and interests, represents passengers on the FAA Aviation Rulemaking Advisory Committee dealing with air safety and maintains a staffed office in Washington, D.C. See: FlyersRights.org or https://twitter.com/FlyersRights. Media line 800- 662-1859. FlyersRights.org, 4411 Bee Ridge Road, 274, Sarasota, FL 34233