February 16, 2010
For Immediate Release
Flyersrights.org to Unveil its 2009 Air Travel Report Card in Washington, DC
Live Press Conference Planned for February 16th, at 10 am, the National Press Club
Napa, CA (February 12, 2010) – Flyersrights.org, the nation’s foremost airline passenger advocacy group, is poised to release its 2009 Real Air Travel Consumer Report Card, and the grades are not good for several air carriers.
The report card, issued on the third anniversary of the infamous Valentine’s Day ice storm which left passengers nationwide stranded on airplanes, grades the nation’s airlines on several categories including tarmac delays, water quality and adherence to the contract of carriage. Flyersrights.org also gives some not-so-prestigious awards to several airlines for their roles in various incidents in 2009.
Four major airlines all received failing grades overall, while only one airline received an “A” in this year’s report card. The airlines that failed scored lowest in the categories related to tarmac delays. In fact, one carrier had more than 300 flights in 2009 that sat idle, with passengers, for more than three hours.
Flyersrights.org also plans to give an award to President Obama for his outstanding service to airline passengers, and make two significant announcements regarding the organization and our expansion.
The organization’s founder and president, Kate Hanni, will review the full report card and be on hand to answer questions from the media on Monday, February 16, 2010 at the National Press Club, 529 14th Street NW, Washington, DC 20045 at 11:00am.
“This report card represents a comprehensive overview of how each airline treats its customers across several categories. We base our data on government statistics, press reports, airline website data, Flyrsrights.org hotline reports and eyewitness accounts provided by members of our coalition. We especially want Congress to take notice of this report and pass the FAA Reauthorization Act that has been dormant for several years. President Obama’s Administration, via the Department of Transportation, has already said ‘enough is enough’ when it comes to tarmac delays and it is now time for Congress to follow suit,” said Hanni.
Flyersrights.org now boasts 27,400 people and many accomplishments that are the first of their kind incuding the new 3 hour rule. For more info: www.flyersrights.org or call the hotline at 1-877-FLYERS6.