\ About three quarters of passengers don’t bother complaining when things go wrong with their flight because they think it’s a waste of time, according to a survey published last month. A research paper published by customer-care company Clarabridge says flyers have little faith in airlines’ complaint procedures. Almost three out of four of the 2,500 people… Read More


October 6, 2017   Major Consumer & Passenger Rights Groups Launch Ad Opposing Air Traffic Privatization   Washington D.C., October 6, 2017— Today, leading airline passenger, consumer and rural organizations, including National Consumers League, FlyersRights.org, Consumer Action, the Alliance for Aviation Across America and In The Public Interest launched an ad to set the record… Read More


FlyersRights needs your help! We need to cover our expenses. When FlyersRights was founded a decade ago, it was a small, quasi privately funded organization.  Nobody could imagine the dimension and importance to the flying public FlyersRights has achieved these past 10 years, requiring more than a full time commitment. If every reader signed up for… Read More


There is distressing news coming out of Long Beach’s Aircraft Interiors trade show this week. Journalists are reporting that most aircraft seats being showcased are below our minimum standards of 18″ width and 28″ pitch in economy class. Manufacturers “confident” seats will pass certification With the usual hubris, US airlines seem unafraid of a potential US court moratorium on these tight… Read More


  Last week, an investigative report by the Daily Beast revealed that economy-class seats are so tight that crash test dummies were consistently breaking seatback video screens with their heads during simulations. This troubling report also noted that no coach seats today comply with Department of Transportation regulations for the brace position. FlyersRights has been raising the alarm… Read More


Paul Hudson’s CBS Appearance FlyersRights.org President Paul Hudson appeared on CBS Evening News on September 13, 2017 to discuss the July 28 judicial victory in the Federal Court of Appeals for the D.C. Circuit. The three judge panel ordered the FAA to re-consider its decision to not place a moratorium on further seat size reductions.… Read More


There was no shortage of stories about businesses stepping up to the plate to assist Houstonians after hurricane Harvey. Heartfelt concern was responsible for increasing options for citizens suffering from water damage. Airbnb even deferred its service charges and asked property owners to open their listings for free to those displaced by Harvey. In contrast to… Read More