The Not So Silent Treatment   May 10, 2017   Another week, another airline outrage. The Monday night melee has been a long time coming. No-frills Spirit was already infamous for its cancellations and delays, even before its labor dispute with pilots. It was inevitable that frustrated customers would act out.   Spirit had the… Read More

Telling It Like It Isn’t May 3, 2017   Click for full C-SPAN video United Airlines CEO Oscar Munoz testifies Tuesday before the House Transportation Committee on Capitol Hill. He was among several executives from many airlines who appeared at the hearing Billed as an information gathering hearing on what can be done to protect… Read More

Fuel To The Fire April  26, 2017   For the past few weeks, FlyersRights has been hounded by the media for comments on Bumpgate, Leggingsgate, Strollergate and Delta’s recent weather meltdown. It’s as if normal customer service rules don’t apply to the airlines. The industry seems immune to normal corporate pressures that influence any other customer service business. This is… Read More

Website    News     Legislation    Help! I’m Stranded     Media    Contact Plane Of Thrones April  20, 2017 Last week, United managed fuse oligarchy, police state, profits and the erosion of passenger rights in one fell swoop – and provoking  a firestorm of opposition when a passenger was dragged off a flight. A real-life Game of Thrones Where the customer is… Read More

Website    News     Legislation    Help! I’m Stranded     Media    Contact No Seat For You! April  12, 2017 (Here is FlyersRights’ letter to Blane Workie, Assistant General Counsel for Aviation Enforcement and Proceedings at the U.S. Department of Transportation:) A passenger rights crisis has finally boiled over with the viral video of a doctor being violently and dragged, bleeding… Read More

Trading Spaces   FlyersRights checks out the largest trade fair for aircraft interiors, and reports on the fools of the trade.   April  7, 2017   FlyersRights was at the Aircraft Interiors Expo 2017 in Hamburg this week, taking a look at the latest interiors of aviation. The products at the trade show were all about boosting airline… Read More

  A Leg To Stand On  March 29, 2017   What can you wear on a plane? Well, that depends on who’s paying. Sunday, a United Airlines gate agent blocked two girls from boarding because they were wearing leggings while flying “non-revenue” on an employee’s free pass. But the damage was done and outrage ensued… Read More

Spin The Throttle The Spin Is On   March 22, 2017 Big cuts could be coming to the US transportation system. President Trump’s plan moves oversight of the air traffic control from the federal government to an independent group, according to budget documents released last Thursday. Trump, who has long complained about America’s “third-world airports” and “obsolete” air… Read More

Website     News      Legislation     Help! I’m Stranded      Media     Contact Speedy Recovery March 15, 2017 Tuesday’s Northeast blizzard paralyzed US air travel and forced cancellation of 8,000 flights since Sunday according to the  flight tracking website FlightAware. Nearly all flights at New York City’s three airports were canceled on Tuesday, with similar issues at Boston and Baltimore. Most… Read More

Website     News      Legislation     Help! I’m Stranded      Media     Contact Oscar the Grouch March 8, 2017 United Airlines CEO Oscar Munoz speaking at the U.S. Chamber of Commerce Aviation Summit, March 2, 2017 with Carol Hallett, counselor to the U.S. Chamber and former president and CEO of the Air Transport Association of America – now… Read More