This may not seem like news, as passengers have been sleeping in airports for a long time due to delays and mechanical problems. But a recent American Airlines flight which was delayed 15 hours at Miami International Airport and stranded Allegiant passengers at Des Moines International Airport have shined new light on the issue. The AA flight was en route to… Read More

If you listen to the tales of people trying to get refunds from airlines and tour companies, you realize they’ll go to great lengths to weasel out of their responsibilities. The Economist says investors prefer airlines with good customer service, and that there is value, it seems, in caring. However, last week, a family told News 6 in… Read More

Kate Hanni, Founder-PresidentCoalition for Airline Passengers’ Rights, Health and Safety707-337-0328 Forbes/Conde Naste Exutive Women’s Magazine Taps Kate Hanni as one of 25 most Influential Executive Women in Travel June 26th, 2008: Kate Hanni is one of the most passionate and dedicated national figures fighting for safeguards and protections for airline passenger’s today. She is the… Read More