Flyers hate being packed ever-more tightly like sardines in a tin, but that’s where we are today. In October, American Airlines revealed that it will insert 12 more seats, or two rows, into its economy class on its Boeing 737-800 fleet and an extra nine seats into its Airbus A321s. At the same time, JetBlue said it will… Read More


Last week, more than 200 American Airlines mechanics demonstrated in Times Square along with Transport Workers Union members against the farming out of their jobs. Besides the loss of US jobs, the larger concern is the danger to public safety or national security that arises from the offshoring maintenance work on commercial aircraft fleets. Most passengers don’t know that all… Read More


  Last week, an investigative report by the Daily Beast revealed that economy-class seats are so tight that crash test dummies were consistently breaking seatback video screens with their heads during simulations. This troubling report also noted that no coach seats today comply with Department of Transportation regulations for the brace position. FlyersRights has been raising the alarm… Read More


There was no shortage of stories about businesses stepping up to the plate to assist Houstonians after hurricane Harvey. Heartfelt concern was responsible for increasing options for citizens suffering from water damage. Airbnb even deferred its service charges and asked property owners to open their listings for free to those displaced by Harvey. In contrast to… Read More


If you listen to the tales of people trying to get refunds from airlines and tour companies, you realize they’ll go to great lengths to weasel out of their responsibilities. The Economist says investors prefer airlines with good customer service, and that there is value, it seems, in caring. However, last week, a family told News 6 in… Read More


  The eighth amendment to the US Constitution prohibits “Cruel and unusual punishment” – meant to safeguard Americans against suffering, pain, or humiliation. Can sitting in an economy class airline seat apply to that definition, considering how painful it is to endure for many Americans? FlyersRights has argued in court that health and safety are at risk because airlines continue to… Read More


Victory for Consumers Seat size IS a safety and health issue. That was the ruling from the U.S. appeals court last Friday – that the Federal Aviation Administration must reconsider their decision not to regulate the size of airline seats. The court decision was unanimous, 3-0. Hundreds of supportive comments were posted on the FAA docket, and thousands signed FlyersRights’ online… Read More


You booked your ticket. Business Insider You ponied up extra to have that extra millimeter of legroom.   You think you may even enjoy the journey.   But something gives you an unpleasant feeling. The plane could be overbooked, and you might get ‘reaccommodated’.   Uh-oh, and you’re flying United!   Then, five days before… Read More


Your boarding pass and driver’s license could be replaced by your biometric data in the not-too-distant future. Instead of handing your boarding pass and ID to a TSA agent, you could be placing two fingerprints on a scanner to be recognized. JetBlue is testing facial-recognition check-in for a few flights in June, and Delta Air Lines plans… Read More