Sardine seating may not be the biggest concern with the design of American Airlines new 737-MAX aircraft (perhaps it should be called the 737-MIN?). It may be its mini-bathrooms. Even flight attendants are complaining about the cramped lavatories, which are designed for long-range, low-cost operation. Airline personnel reportedly told CEO Doug Parker that the sinks in the restrooms are… Read More

Last week, a snowstorm described threateningly as a ‘bomb cyclone’ was bearing down on the New York area. On Thursday, the Port Authority, that runs John F. Kennedy Airport, announced the airport would temporarily shut down, then would reopen later that day. Around the world, hundreds of airlines interpreted that as OK to take-off for… Read More

Each January we hold hope for a good new year…   But in 2017, we saw things go colossally wrong, from United Airlines dragging off a passenger, to price-gouging during natural disaster Hurricane Harvey, to a new low in Coach Class  – ‘Basic Economy’, aka Last Class. The CEO of American Airlines boasted recently, “We’ll never lose… Read More